Privacy Policy
Effective January 1, 2026
A&M Redding Insulation Services, insulationredding.com, sales@insulationredding.com
Who this policy covers
A&M Redding Insulation Services is an insulation contractor in Redding, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it and what you can ask us to do with it.
It applies to every page on this site, starting with our home page. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in, usually your name, phone number, email, your home's address and a few words about the job, such as a hot upstairs room or a drafty crawl space. We need that information so we can get back to you and know what we're coming out to look at.
When you call, text or email us, we keep your contact details and what you tell us about your house, so whoever follows up doesn't have to ask you the same questions twice.
When you browse the site, basic technical information may be collected automatically, such as your browser type, device, the pages you visit, how you got to the site and a general location based on your internet connection. This doesn't tell us who you are unless you also send us a form or contact us.
Cookies and analytics
Cookies are small files your browser stores so a website can remember settings and count visits. Our site may use them, along with analytics tools, to see which pages people read and where the site could be clearer.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your questions, schedule and carry out estimates, do the work you hire us for, send invoices and follow up on the job afterward.
We use site analytics only to understand how the site is used and to improve it. We don't use your information for anything unrelated to our insulation work.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to anyone for their marketing.
Our contact form runs on an outside form service, so what you enter passes through that service before it reaches us. We may also share information with companies that help us run the business, such as for scheduling, payments or bookkeeping, and only as far as they need it to do that job. We'll also share information if the law requires it.
How long we keep it
We keep estimate requests and customer records for as long as we need them to serve you, stand behind our work and keep the business and tax records the law asks of us.
When we no longer need something, we delete it or remove what ties it to you. Analytics data is kept in summary form and isn't used to identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal or business reasons, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on where you live, state law may give you more rights than these, and we'll honor the ones that apply to you.
Children's information
This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe and limit who can see it to the people who need it for your job. No website or email system is completely secure, so please don't send payment card numbers through the contact form.
Changes to this policy
We may update this policy when our tools or the way we work changes. The current version is always the one on this page.
How to raise a privacy concern
If you have a question about your information or want to use any of the rights above, call us at (530) 232-9176 or send us a note through our contact page. Tell us what you're asking for and how to reach you.
We're available Mon–Fri from 6 AM to 10 PM and Sat–Sun from 8 AM to 10 PM. We may need to confirm who you are before we share or delete anything, so your information stays safe.